Getting Started
01. How do I access the BLA?
You will get an invitation to access the BLA via email
📭 From: BLA <bla@atrain.com>📭
The email will have a link 🔗 that will bring you to the BLA account creation page.
If you are accessing the BLA for the first time, this link will bring you to the account creation page.
Once you have created an account the link will bring you directly to the BLA login page via the web address: bla.atrain.com.
02. How do I create my account and do I need to add a profile picture?
The first time you log into the BLA, you are taken directly to the account creation page to set your password, agree to the terms and conditions, and add a profile picture.
If you are only giving feedback to other people and you are not personally requesting feedback from other people, you do not need to add a profile picture and you can click “continue without a photo.”
However, you are certainly welcome to add a profile picture. It will display as your avatar on your dashboard, where you can manage your feedback requests.
03. I created my account, what do I do now?
On your main dashboard, you should see one or more feedback requests.
Click 🏁 REPLY NOW 🏁 to start your feedback session for the person named in the request.
04. It says my dashboard is empty, what do I do?
If you do not see any feedback requests:
- The person who invited you may have closed their feedback session. You can check with them directly.
- The request may be associated with a different BLA program if you have multiple colleagues involved in different programs. In this case, there will be a drop-down menu in the top-right of your dashboard, which allows you to toggle between programs. If there is no drop-down menu, then the person you invited may have closed their feedback session. You can check with them directly.
